Water softener
installation & repair.

Ask about a new softener, a replacement or an existing system that needs attention.

Choose equipment
for your home.

A water test and an assessment of household use help a contractor choose and size a system. Tell us whether the home uses public water or a well.

Installing or replacing a unit

Available space, drainage, power and plumbing connections shape the work. A contractor should explain the options before you commit.

Something isn’t working

Include what you noticed: salt use changed, the display shows an error, or the water feels different. These observations help start the conversation.

Request service

Simplified two-tank softener illustration showing the resin tank and separate salt tank

Softening and water safety are different questions.

A softener is intended to reduce hardness minerals. It is not a substitute for testing water or selecting treatment for a specific contaminant. If you have water-quality concerns, mention them when requesting an assessment.

Explore whole-home water filtration for a separate treatment assessment.

Already have a softener?

Ask about recurring care, including salt checks and supported maintenance. The equipment manual and a contractor’s assessment should set the schedule.

Explore softener maintenance

Tell us what’s going on.

Start with the equipment and the property location. You don’t need to know the fix.